Over the last few years, companies have been building DevOps teams to improve application development for the cloud and to enhance business agility. This trend is seeing a sharp rise, especially in APAC markets, according to a Forrester report. DevOps is gaining momentum in markets such as Japan, China, India, South Korea, and Singapore, as businesses believe it is key to catching up with the digital transformation wave and improving their business
Digital transformation being a journey, organizations strive to build sustenance and have seamless business continuity. But DevOps teams often find a lack of transparency due to disparate tools and data impeding this objective.
This calls for a continuously evolving system with the application of logic and reasoning (AIOps) in identifying and fixing problems.
Where AI and ML Come In
In recent times, AI has shown the value that automation can bring to business processes and decision-making. However, the technology is limited to what humans programmed into it (i.e., garbage in, garbage out). Let’s not forget that AI is highly malleable. The onus is on companies to ensure they manage and consistently modulate any AI solutions in their system.
Given the potential benefits of AI and machine learning, companies should take note of the ways these powerful, emerging technologies can augment DevOps. Here are five ways that monitoring tools featuring AI and machine learning technologies can benefit DevOps teams.
Weighing in customer expectations and user experience over processes, companies need to consider new technologies like AI and machine learning. It is no longer a luxury but a necessity in enhancing business efficiency and productivity.
No doubt AI holds enormous promises for companies. It starts with automating mundane tasks, reducing costs, and supplying an intuitive product. However, AI must be introduced thoughtfully, and any solution laced with AI needs to be monitored to ensure they become part of the silent backbone of an efficient system; not rogue actors whose actions require regular remediation.
Rajalakshmi Srinivasan, product manager for Site24x7 at ManageEngine, contributed this article.
The views and opinions expressed in this article are those of the author and do not necessarily reflect those of CDOTrends.