Time for marketers to stop looking at GDPR as an inconvenience and start using it to strengthen customer trust -- because trust matters for marketing success.
Measuring CX program success is a huge concern and can be largely a futile endeavor. Nevertheless, here are some insights on identifying your top-line CX metric.
No longer for data centers, the new networking technology is helping firms to scale and manage large networks efficiently, while improving collaboration.
A new study reveals the disconnect between CIOs and end users in driving employee productivity and convenience, impacting bottom lines and recruitment of critical talents.
With better insights and more customer data, CX professionals would need to deliver on customer expectations that marry both digital and physical worlds.
Digital technology is sounding the death knell to the venerable meeting rooms, with allowing employees to be engaged and productive without physical constraints.
Digital transformation efforts led by Finastra to expand the bank’s trade finance operations by capturing new opportunities and improving the customer journey.
The blockchain is changing healthcare in surprising ways. A discussion with key innovators, investors, and healthcare providers showed how different healthcare will be with this new technology.
