How data company made war with disparate, unconnected and bad data, and won.
Consumers are beginning to get cautious about the dependency on big tech products and services.
Australia supermarkets are trying hard to make it easier to checkout. The results are mixed at the current moment.
Carousels are useless and can scare away your customers.
It is not just about the “Instagram effect”; leading travel brands are using new cloud-driven tech to rewire the entire industry and make emotional connections with customers.
New CX platform from Capgemini and Sitecore provides the foundation to improve the in-store and self-service experience.
The renewed focus on CX and data-driven architectures across the supply chains is changing their nature and capabilities.
The budget airline is doing everything to be guest-obsessed, and it shows in their bottom line.