Carousels are useless and can scare away your customers.
It is not just about the “Instagram effect”; leading travel brands are using new cloud-driven tech to rewire the entire industry and make emotional connections with customers.
New CX platform from Capgemini and Sitecore provides the foundation to improve the in-store and self-service experience.
The renewed focus on CX and data-driven architectures across the supply chains is changing their nature and capabilities.
The budget airline is doing everything to be guest-obsessed, and it shows in their bottom line.
The new retail wars are fought at the physical stores and malls across Australia.
Thanks to better quality data and new platforms, digital marketers are going to target better.
Digital is changing the competitive FMCG in three important ways.