Cloud availability, backup and recovery, and automation will become hot-button issues for CDOs.
Present a consolidated view of customer experience metrics across the organization to achieve consistency and customer experience improvements.
Companies like DreamWorks and Dow Jones are instead starting with a data fabric.
Forrester debunks three myths of digital life insurance in the territory.
And for consumer-facing CDOs, the rules of engagement have forever changed.
The integration of AI-driven customer voice analytics will help buyers make decisions earlier in the design process.
Next-gen platforms are changing the way we manage, secure, and govern data, and that is a good thing for CDOs.
They promise greater interoperability and customer experience.