4th Chief Digital Officer Summit
COVID-19 has been a game-changer for enterprises worldwide, not least because it demonstrated in real time the importance of digitalization in making companies agile and resilient to major disruptive events. Indeed, enterprise CDOs are increasingly revisiting their digitalization strategies to recalibrate for the new decade ahead that has been reshaped by the ‘Great Reset’ of the past year.
Data will still be the key driver of future business models to provide the optimum consumer experience, but the rules and the landscape have accelerated. CDOs must rethink their data infrastructure as they harness the power of the cloud, data science and advanced analytics. Only cloud-native, data-driven enterprises will be able to play in the digital future – there isn't room for anything else.
At the 4th Chief Digital Officer Asia Summit, Chief Digital Officers and digital business leaders from all sectors across the Asia-Pacific region to share insights and experiences on how CDOs are (or should be) resetting their digitalization strategies to become digital-first leaders in the wake of the Great Reset.
Why Chief Digital Officer Asia Summit is Different
- Learn about what “digital” means for the traditional enterprise that has existed for decades or event centuries before the digital era
- Listen to how peers in the industry are phasing out legacy infrastructure and learning from the startup revolution
- Understand how the CDO can work together with the C-suite to propel the company into a new gear
- Know how to run an end-to-end digital transformation process and what to keep in mind
- Gain valuable insights on mastering customer interactions and advocacy in an increasingly fast-paced, complex, interconnected world
AGENDA
DIGITAL LEADER’S PLAYBOOK: LIFE AFTER THE GREAT RESET
CDOs have been helming the digitalization journey of their enterprise, but what happens if you’re only midway through the journey and you have to rethink the whole thing? This session looks at the challenges CDOs face in implementing changes to their digital strategies in mid-stream.
The Great Reset disrupted everyone’s plans for the future – so much so that companies just getting started on their digital journeys are being left behind. This session looks at the ways CDOs can realistically accelerate their digital strategies and get back in the game.
DIGITALIZATION STRATEGIES REIMAGINED
AL/ML is useless if the data is garbage. Yet AI can also enable intelligent data transformation – with the right strategy. This session explores how verticals can implement intelligent data transformation strategies aligned with their overall digitalization strategy to get the most out of their data – and transform their business models.
The current data landscape is fragmented, not just in location but also in terms of processing paradigms: data lakes, IoT architectures, NoSQL, and graph data stores, SaaS applications, etc. are found coexisting with relational databases to fuel the needs of modern analytics, ML, and AI. The physical consolidation of enterprise data into a central repository, although possible, is both expensive and time-consuming. A logical data warehouse is a modern data architecture that allows organizations to leverage all of their data irrespective of where the data is stored, what format it is stored in, and what technologies or protocols are used to store and access the data. Attend this session to understand:
- What is a logical data warehouse and how to architect one
- The benefits of logical data warehouse – speed with agility
- Customer use case depicting logical architecture implementation
Everyone understands that digitalization is about selling experiences, not products. But the global pandemic has moved the goalposts, and your omnichannel strategy may already be behind the curve. The session looks at how COVID-19 has affected the experience economy, how CDOs must shift from omnichannel experiences to digital experiences, and which CXO should own the entire experience.
ESSENTIALS FOR THE GREAT RESET
As 2020 demonstrated, automation powered by AI and ML is arguably the most essential tool for keeping operational processes running smoothly during any disruptive event. As AI goes mainstream in the next few years, CDOs need to embrace AIOps to scale and automate operations to enhance everything from business processes to customer service and apps assurance.
Panellists:
Predictive analytics has enabled enterprises to generate deep insights and predict future outcome. As advanced analytics and AI go mainstream, prescriptive analytics will increasingly drive scaled adoption of advanced analytics across the entire organization to optimize performance. However predictive analytics will continue to unlock the potential of data through insights visualization and scenario generation. Predictive and prescriptive analytics will augment decision making, automation and digital transformation. Here’s what CDOs need to know to incorporate augmented analytics into their strategies to get the best of both predictive and prescriptive analytics.
COVID-19 brought two seemingly opposing words together: “security” and “business agility”. In addition to the expanded threat surface due to remote working, the surge digital and cloud transformation also exposed new security gaps and exposed them to opportunistic threat actors which Palo Alto Networks Unit 42 cloud threat researchers uncovered in their most recent Cloud Threat Report.
Big data in healthcare can be a major catalyst for improved patient outcomes, but for certain indications, “small data” may actually be more useful. This session looks at how small data strategies in the healthcare sector can mediate true N-of-1 healthcare that’s also broadly accessible. This session also looks at specific clinical use cases to explore the challenges of initiation and validation towards deployment, and how to overcome them.
The shift to digital-first will require reskilling for existing roles and creating all new roles, from citizen data scientists to data governance officers and AI ethics officers. Even the role of the CDO will change.
Moderator:
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