A.I.
Digital Strategy
Analytics
Customer Experience
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CDO University
Digital Strategy
Permissioned Distributed Ledgers Are NOT Blockchains. Period.
By Winston Thomas
Analytics
"Giant Connector Plug" Companies to Fill Open Banking Holes
By Lachlan Colquhoun
Customer Experience
Marriott’s Bonvoy Boasts “Better” Loyalty, But Can It Deliver?
By Emily Collins, Forrester
Latest
Artificial Intelligence
How The Rise of Conversational AI Will Impact The World
Digital Privacy
Ransomware Has a Swiss Army Knife Called Matrix
Digital Privacy
Singapore Police Gets Fintech Aid to Smash Fraud Syndicates
Digital Strategy
The Three Key Actions That Will Define Insurance Tech Investment In 2019
Digital Strategy
Whistleblowing Goes Digital and Shapes Governance
Artificial Intelligence
Thank AI for Getting Sued
A.I. & Machine Learning
Virtual Agents
Singtel, NTU, NRF to Spur Smart Nation Research with New Lab
Robotics
AI Warfare: Will Ethics Matter?
Machine Learning
Get Ready for Content Marketing Version 2 in 2018
Natural Language Generation
Genesys PureCloud Integrates Amazon Lex to Recognize Natural Languages
Analytics
Data Science
12 Ways to Bust Through your Analytics Data Bottleneck
Big Data
HKT Transforms Video into Intelligence with Iris
Data Science
Data Scientists Can Stop Juggling Data Stores Soon
Big Data
Technology Puts Insurance at Crossroads
Digital Strategy
Digital Transformation
Open Data Puts Aussie Banks Under Pressure
Digital Transformation
Regional Digital Transformation At Critical Level
Digital Transformation
A Different Future Awaits with Blockchain
O2O
Alibaba Hints at New Retail Experience Driven by AI
Customer Experience
Automation
Vietcombank Gets Digital Makeover
Customer Journey
Why Looking For The Perfect CX Metric Is Futile — And How To Try Anyway
Customer Journey
Amazon Flirts With Banks And Their Customers: Here’s What You Should Do
Customer Journey
UX Design Fail and How Not To
Digital Privacy
Regulations
APAC Firms Risk Being Red Carded for GDPR Non-compliance
Data Security
China 5G Fears Invade Australia
Data Security
Humans vs. Machines: AI and Machine Learning in Cybersecurity
Authentication
Stopping the GandCrab Scourge
HR&Digital Trends
Onboarding/Team Building
Get Ready! Employee Engagement Will Be Gamed.
Onboarding/Team Building
Don’t Pay Employees For Delivering Good CX
Onboarding/Team Building
How Cyberattacks Will Change the Face of Company Boards
HR Transformation
Your People Problem With Emerging Technology and Innovation
White papers & Case studies
Future Focus: Search for Trust
Download
Becoming Digitally Unstuck: Unlocking Digital Deadlocks
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Understanding the Five Levels of BI
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Case Study: How Cisco Transformed Itself
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Get Ready! Employee Engagement Will Be Gamed.
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2
5 Places You Didn’t Think to Look for Digital Talent
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3
How to Not Be Creepy While Using Employee Data for Workforce Management
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4
AI Tools to Make Recruitment More Fair
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5
Ransomware Has a Swiss Army Knife Called Matrix
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