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Digital Strategy

Permissioned Distributed Ledgers Are NOT Blockchains. Period.

By Winston Thomas
Analytics

"Giant Connector Plug" Companies to Fill Open Banking Holes

By Lachlan Colquhoun
Customer Experience

Marriott’s Bonvoy Boasts “Better” Loyalty, But Can It Deliver?

By Emily Collins, Forrester

Latest

  • Artificial Intelligence

    How The Rise of Conversational AI Will Impact The World

    How The Rise of Conversational AI Will Impact The World
  • Digital Privacy

    Ransomware Has a Swiss Army Knife Called Matrix

    Ransomware Has a Swiss Army Knife Called Matrix
  • Digital Privacy

    Singapore Police Gets Fintech Aid to Smash Fraud Syndicates

    Singapore Police Gets Fintech Aid to Smash Fraud Syndicates
  • Digital Strategy

    The Three Key Actions That Will Define Insurance Tech Investment In 2019

    The Three Key Actions That Will Define Insurance Tech Investment In 2019
  • Digital Strategy

    Whistleblowing Goes Digital and Shapes Governance

    Whistleblowing Goes Digital and Shapes Governance
  • Artificial Intelligence

    Thank AI for Getting Sued

    Thank AI for Getting Sued

A.I. & Machine Learning

  • Singtel, NTU, NRF to Spur Smart Nation Research with New Lab
    Virtual Agents

    Singtel, NTU, NRF to Spur Smart Nation Research with New Lab

  • AI Warfare: Will Ethics Matter?
    Robotics

    AI Warfare: Will Ethics Matter?

  • Get Ready for Content Marketing Version 2 in 2018
    Machine Learning

    Get Ready for Content Marketing Version 2 in 2018

  • Genesys PureCloud Integrates Amazon Lex to Recognize Natural Languages
    Natural Language Generation

    Genesys PureCloud Integrates Amazon Lex to Recognize Natural Languages

Analytics

  • 12 Ways to Bust Through your Analytics Data Bottleneck
    Data Science

    12 Ways to Bust Through your Analytics Data Bottleneck

  • HKT Transforms Video into Intelligence with Iris
    Big Data

    HKT Transforms Video into Intelligence with Iris

  • Data Scientists Can Stop Juggling Data Stores Soon
    Data Science

    Data Scientists Can Stop Juggling Data Stores Soon

  • Technology Puts Insurance at Crossroads
    Big Data

    Technology Puts Insurance at Crossroads

Digital Strategy

  • Open Data Puts Aussie Banks Under Pressure
    Digital Transformation

    Open Data Puts Aussie Banks Under Pressure

  • Regional Digital Transformation At Critical Level
    Digital Transformation

    Regional Digital Transformation At Critical Level

  • A Different Future Awaits with Blockchain
    Digital Transformation

    A Different Future Awaits with Blockchain

  • Alibaba Hints at New Retail Experience Driven by AI
    O2O

    Alibaba Hints at New Retail Experience Driven by AI

Customer Experience

  • Vietcombank Gets Digital Makeover
    Automation

    Vietcombank Gets Digital Makeover

  • Why Looking For The Perfect CX Metric Is Futile — And How To Try Anyway
    Customer Journey

    Why Looking For The Perfect CX Metric Is Futile — And How To Try Anyway

  • Amazon Flirts With Banks And Their Customers: Here’s What You Should Do
    Customer Journey

    Amazon Flirts With Banks And Their Customers: Here’s What You Should Do

  • UX Design Fail and How Not To
    Customer Journey

    UX Design Fail and How Not To

Digital Privacy

  • APAC Firms Risk Being Red Carded for GDPR Non-compliance
    Regulations

    APAC Firms Risk Being Red Carded for GDPR Non-compliance

  • China 5G Fears Invade Australia
    Data Security

    China 5G Fears Invade Australia

  • Humans vs. Machines: AI and Machine Learning in Cybersecurity
    Data Security

    Humans vs. Machines: AI and Machine Learning in Cybersecurity

  • Stopping the GandCrab Scourge
    Authentication

    Stopping the GandCrab Scourge

HR&Digital Trends

  • Get Ready! Employee Engagement Will Be Gamed.
    Onboarding/Team Building

    Get Ready! Employee Engagement Will Be Gamed.

  • Don’t Pay Employees For Delivering Good CX
    Onboarding/Team Building

    Don’t Pay Employees For Delivering Good CX

  • How Cyberattacks Will Change the Face of Company Boards
    Onboarding/Team Building

    How Cyberattacks Will Change the Face of Company Boards

  • Your People Problem With Emerging Technology and Innovation
    HR Transformation

    Your People Problem With Emerging Technology and Innovation

Go to HR&DigitalTrends

White papers & Case studies

  • Future Focus: Search for Trust

    Future Focus: Search for Trust

    Download
  • Becoming Digitally Unstuck: Unlocking Digital Deadlocks

    Becoming Digitally Unstuck: Unlocking Digital Deadlocks

    Download
  • Understanding the Five Levels of BI

    Understanding the Five Levels of BI

    Download
  • Case Study: How Cisco Transformed Itself

    Case Study: How Cisco Transformed Itself

    Download

Most Read

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    Get Ready! Employee Engagement Will Be Gamed.

    by: HR&DigitalTrends editors, 12 February 2019
  • 2

    5 Places You Didn’t Think to Look for Digital Talent

    by: Dion Love, Gartner, 12 February 2019
  • 3

    How to Not Be Creepy While Using Employee Data for Workforce Management

    by: Mona Sabet, Data Driven Investor, 12 February 2019
  • 4

    AI Tools to Make Recruitment More Fair

    by: HR&DigitalTrends editors, 12 February 2019
  • 5

    Ransomware Has a Swiss Army Knife Called Matrix

    by: CDOTrends editors, 18 February 2019
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