6th Chief Digital & Data Officer Hong Kong Summit

Rethinking Digital and Data in an AI World

 

DATE
18 October 2023
LOCATION
Kowloon Shangri-La, Hong Kong

6th Chief Digital Officer Hong Kong Summit

Digital maturity in Hong Kong varies as companies face a range of challenges. They include the difficulty of finding talent with relevant experience, foundational data challenges and tech changes outpacing their ability to maximize new opportunities and realize their potential. For digital and data leaders, finding the ROI becomes an elusive goal.

The 6th annual Chief Digital & Data Officer Hong Kong Summit facilitates peer-to-peer discussions between digital, data, IT, ecommerce, CX, and AI leaders as they share their experiences, triumphs, visions, and insights. The Summit addresses data readiness, digital revenue, ROI, speed, collaborations, and emerging tech, as CDOs reconsider how technology is consumed, bridge skill gaps, and reframe what success looks like.

Why Chief Digital & Data Officer Hong Kong Summit is Different

  1. Create business impacts and outcomes through digital and data initiatives
  2. Achieve agility and digital capability for pre-digital, legacy-laded enterprises
  3. Craft seamless experiences for customers and employees to drive human-centricity
  4. Build data and AI capabilities through structure, talent and tech
  5. Explore exponential technologies for monetization opportunities

AGENDA

08:00
REGISTRATION
09:00
09:10
Keynote: Why Our Idea of Digital Success May Be Outdated

CDOs have made incredible progress in the past couple of years. Yet technological advancement continues to outpace their ability to implement and build. And with emerging technologies revolutionizing the business world, enterprises need to rethink what constitutes success in digital and data. A leading consultant outlines the most impactful emerging techs and how they alter the benchmarks of success.

09:40
Panel: Why Phygital Needs a Recalibration for Revenue and Conversion

While customer behaviors have evolved, HK remains primarily real asset driven. With the growth of digital options, physical touchpoints need a makeover to generate optimal financial results. This panel discusses:

  • Elevating physical touchpoints with digital to drive revenue and conversion
  • Linking digital and physical experiences seamlessly for better personalization
  • Knowing your customers better for immersive experiences across customer journeys
  • New ways to differentiate products and capabilities to attract and engage customers from online to offline
  • Overcoming the inertia of ecommerce for luxury goods and tangible assets

10:30
Industry Insights: Democratising Data to Deliver Personalised Experiences

The proliferation of customer data across channels and teams makes it difficult to effectively execute against a surge in consumer expectations for personalisation. While behavioral and personal data sources are being collected during user interactions across channels, this data often sits in silos across the organisation. This session will illustrate the keys to building a unified customer profile for effective customer experience management - removing silos, unifying data sources, and making data universally accessible.

10:50
REFRESHMENT BREAK
11:20
Industry Insights: Unlocking the Value of Data with the #datameetingplace

Enterprises are revamping their digital foundations to create contemporary experiences for customers and scale efficiently according to business needs. Explore new modern infrastructure models and strategies that help you overcome your technical debt and move away from your inflexible legacy systems and applications.

11:40
Panel: Are We Transforming with the Right Tech?

Budgets are becoming available again for enterprises in HK. CDOs are under pressure to invest in new shiny toys from business users. But with fast-paced tech change and a lack of vendor roadmap visibility, is this approach wise? This panel discusses:

  • Reframing what digital successes look like and calibrating expectations
  • Shifting from tech innovation to value innovation for business impacts
  • Collaborating with solution partners for technology planning
  • Integrating fragmented tech ecologies for interoperability
  • Pondering the notion of fit-for-purpose when purpose changes

12:30
NETWORKING LUNCH
12:30
[By Invitation Only] Executive Roundtable: Navigating the AI Frontier: Data Adventures, Lessons Learned and Future Horizons

Business leaders see AI as an opportunity to explore new autonomous use cases, drive greater productivity with GenAI, and unlock deeper insights. But for digital and data leaders, it also exposes hidden data infrastructure gaps and new concerns about data gravity.

This roundtable, hosted in collaboration with Digital Realty, will trace the journeys of leading companies to meet AI-led data demands, such as low-latency access to NVIDIA GPU clusters, moving workloads from core to edge, and taming data gravity. This closed group discussion with digital and technology leaders from regional firms will explore current lessons, proven best practices, and new solutions to make data AI-ready.

The roundtable will cover:

  • Understanding AI’s impact on data infrastructure design and how it stresses current ones.
  • Exploring the colocation advantage for balancing machine learning demands, creating high-density architecture, and driving seamless connectivity with a services fabric.
  • Discussing why partnerships and partner ecosystems become vital when creating the proper infrastructure for diverse AI use cases.

12:30
[By Invitation Only] Executive Luncheon: Transforming with the Right Tech – How to Invest for Business Impacts

As new technologies emerge, CDOs are constantly exploring their potential in transforming their organizations. Whether they are pioneering with the latest hypes or taking a more risk-averse approach with proven, mature solutions, the aim is to create positive business impacts.

To truly derive value from technological investments, CDOs need a savviness in identifying the fit-for-purpose solutions. Driving business growth rapidly and at scale with the right tech is key to their digital successes.

This Red Hat executive luncheon will feature discussions on the following:

  • The key pillars to realizing returns on technology investments
  • Readying digital infrastructure for speed and scalability of new technologies
  • Mitigating geo-political risk by avoiding vendor lock-ins
  • Best practice and case sharing on how to improve digital infrastructure resiliency and retaining IT talent with automation

14:00
Industry Insights: Why Your Data Holds the Key To Digital Revenues

Enterprises use data as strategic assets to predict demand, build product strategies, and manage supply chains. But you need the right solutions to close the gap between data and actionable insights. Find out how to manage, own, and derive such insights faster, increase profitability and streamline operations.

14:20
Panel: Why Is It So Difficult to Unify Data?

Over the last decade, we’ve discussed unifying data and creating a single source of truth. Yet, there are few successes and lots of failures. The result is a data landscape filled with fragmented data that poses roadblocks for data-driven strategies. This panel discusses:

  • Identifying the hurdles to harmonizing data: quality, localization, jurisdiction, and systems
  • How to ensure no blind spots with better data protection and proper data governance
  • Tailoring data solutions to business units vs. establishing overarching, group-wide data products: the pros, cons, and business reality

15:00
Industry Insights: What They Never Told You About Adopting GenAI Successfully

Generative AI is the latest hype in a series of transformative technologies. Businesses and lay users are excited, and digital leaders must get ready to leverage their potential. Yet, prompt writing in layperson terms, interoperability with existing systems, and data protection remain the hurdles that we must overcome. This session illustrates the optimal ways to adopt and integrate a GenAI with the right IT architecture, skillsets, and tech tools.

15:20
REFRESHMENT BREAK
15:40
Panel: Behind the Race to Make AI Moral

As AI becomes increasingly integral to business and daily lives, ensuring they are ethical and bias-free is essential. But are we ready to judge and regulate? This panel debates:

  • Developing Theory of Mind AI
  • Establishing a responsible and explainable AI culture
  • Navigating AI bias vs. human bias: who judges what is bias-free?
  • Accelerating the development of AI regulatory regime

16:15
CLOSING REMARKS
16:15
NETWORKING COCKTAIL

SPEAKERS

SPEAKERS

speaker
Dr. Simon Lee
Group Director of Enterprise AI Delivery
AIA Group
speaker
Jeremy J Wood
Head of Product Marketing, APAC
Adobe
speaker
Akina Ho
Co-Founder
AllStarsWomen DAO
speaker
Jacky Leung
Chief Information & Digital Officer
Bluebell Group
speaker
Jonathan Bigelow
CEO
CDOTrends
speaker
Winston Thomas
Editor-in-Chief
CDOTrends
speaker
Lawrence Fong
Director, Digital & Information Technology
Cathay Pacific Airways
speaker
Nailesh Shah
Head of Digital Channels and Experience
Citibank Hong Kong
speaker
Marcus Spurrell
CEO
DMALL International
speaker
Alan Pang
Deputy GM, Head of Technology (Healthcare & Logistics); Transformation Office Lead
Dah Chong Hong Holdings
speaker
Daniel Ong
Solutions Architect Director, APAC
Digital Realty
speaker
Dennis McCatty
VP Sales, Global Channels & Alliances
Digital Realty
speaker
Tejaswini Tilak
Vice President Marketing, APAC
Digital Realty
speaker
John Gist
Global Head of Fidelity Labs
Fidelity International
speaker
Shah Irani
CTO
Fleet Management
speaker
Frederic Giron
VP, Senior Research Director
Forrester
speaker
William Chan
GM – Customer Innovation
Hang Lung Properties
speaker
Angel Mok
Partner, Digital Transformation
KPMG China
speaker
Stanley Sum
Partner, Head of Digital Enablement
KPMG China
speaker
Michael C. Yu
Central Asia Pacific Infrastructure Solution Group Service Leader
Lenovo
speaker
Louis Mah
Director, Group Information Technology
Maxim’s Caterers Ltd.
speaker
Fareeda Cassumbhoy
Group Chief Digital Officer
Pico Group
speaker
Prof. Andy Chun
Regional Director of Technology Innovation
Prudential plc
speaker
Colin Chiu
Customer Success Lead, Hong Kong
Red Hat
speaker
Jenny Chan
Head, Commercial & Public Accounts, Hong Kong
Red Hat
speaker
Marco Au
Head, Enterprise Accounts, Hong Kong
Red Hat
speaker
Greg Wong
Director of Centre of Excellence, Platform and Technology
SAP Greater China
speaker
Veronica Ho
Head of Data Analytics & Insights
Swire Properties Limited
speaker
Ir. Queenie Chan
General Manager - Business Analytics and e-Development
The Hong Kong and China Gas Company Limited
speaker
Edward Wu
Group Head of Business Intelligence
WeLab

SPONSORS

Premium Sponsor


Diamond Sponsor


Executive Lunch & Panel Sponsor


Consulting Partner


Supporting Sponsor


Venue
Kowloon Shangri-La, Hong Kong
64 Mody Rd, Tsim Sha Tsui

Delegate Inquiries

[email protected]

speaking opportunities

Daniel Chan

[email protected]

 

Sponsorship opportunities

Jonathan Bigelow

[email protected]

 

Shubha Ukil

[email protected]

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Keynote: Why Our Idea of Digital Success May Be Outdated

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Industry Insights: Unlocking the Value of Data with the #datameetingplace

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$2,000.00 2024-06-25T11:00:58+08:00 In stock