Humana Uses Google Cloud to Reimagine the Future of Healthcare
- By Google
- June 27, 2022
Google Cloud helps Humana analyze hundreds of calls a day from customers, patients and members. Google Cloud’s speech-to-text API turns calls into transcripts instantly and then all this data is used to find patterns and trends. That means Humana can review hundreds of calls in minutes rather than days. Together, Humana and Google Cloud are making healthcare better one day at a time.