Busting the Top 10 Myths of Omnichannel Customer Engagement

Busting the Top 10 Myths of Omnichannel Customer Engagement

  • By Genesys
  • January 15, 2018

There are many horror stories about omnichannel deployments going awry. But in this white paper, Genesys discusses how many of these are rooted in inaccurate information and initial objections that can be minimized or even eliminated. 


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