CEM Executive's Agenda 2017: A Data-driven Approach to Delight Customers

CEM Executive's Agenda 2017: A Data-driven Approach to Delight Customers

  • By Aberdeen Group
  • January 15, 2018

CX executives need to follow customer behaviors closely if they want their firms to succeed in today's ultra-competitive market. This Aberdeen Group report will highlight what their top priorities should be when driving related programs.  


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