How Southeast Asia Firms Fare in Managing Fraud

In order to meet the demands in an ever-changing consumer landscape, firms in the South East Asia region are growing their businesses via multiple channels. While advancements in technology have made online payments safer, simpler and more convenient, the associated risks and complexities of fraud have also risen.

In addition, the economies of South East Asia exhibit different levels of market maturity. This diversity is seen in how firms in each country in the region carry out eCommerce fraud management. 

The second edition of this report examines the top fraud management priorities and studies the growing impact of mobile fraud in Indonesia, Malaysia, the Philippines, Singapore, Thailand and Vietnam.

The CyberSource Online Fraud Benchmark Report -- 2018 Southeast Asia Edition summarizes answers from 600 business professionals from the six countries (100 per country) based on phone interviews conducted by GfK between September and November 2017.


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