Getting To Know Your Customers: A UnionBank Case Study

Getting To Know Your Customers: A UnionBank Case Study

  • By Informatica
  • February 28, 2022

Banks sit on a lot of data. Yet, unlocking the insights hidden in this data has become a struggle because of the way it was initially managed. The Union Bank of the Philippines (Union Bank) decided to address this by modernizing its data estate to get closer to its customers.

This Informatica case study shows how Union Bank used Informatica MDM and Informatica Data Quality to create a golden record for every customer in less than four months. Download this case study to learn how the bank:

  • Increased revenue by 12 times and cut loan approval times from week to 3 minutes
  • Improved data quality for KYC initiatives from 35% to 100% to enhance cross-selling opportunities
  • Identified AML-related suspicious transactions five times faster

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