The Secret To a Design-led, Data-Driven CX

The Secret To a Design-led, Data-driven CX

In the third year of a global pandemic, the financial services industry appears to be acclimating to new reality. Many temporary measures put in place are now poised to become permanent, and a new industry structure is emerging.

While the industry may have averted a major crisis, it is still underperforming its pre-financial crisis levels. It has lagged many other industries—and a host of new competitors—in several dimensions, including financial performance, customer experience, and embracing new business, operating, and collaboration models.

Join this forum to learn why banking transformation and the platform economy are intrinsically linked. Gayathri Parthasarathy who is Senior Partner and Vice President, Asia Pacific Banking leader, IBM Consulting, will lead this 1.5-hour forum to study major transformation road bumps and use case studies and live discussions with banking practitioners to learn how to address them. Top banking clients and IBM subject matter experts will join her to discuss how the traditional banking value chain is decomposing into components, what it means for CDOs, COOs, chief strategy officers, and heads of innovation, and why platform-ization is the way forward.

We’ll discuss:

• Top change drivers in context of banking industry in Asia Pacific
• How can banks unlock the value of extreme digitisation and deep analytics and AI at scale
• Key action areas for today’s traditional banks to shift toward real industry reinvention
• Why the right partner ecosystem is essential for remaining competitive and relevant

Banking Transformation Forum:Change Drivers for Banking and Finance Markets in APAC

In the third year of a global pandemic, the financial services industry appears to be acclimating to new reality. Many temporary measures put in place are now poised to become permanent, and a new industry structure is emerging.

While the industry may have averted a major crisis, it is still underperforming its pre-financial crisis levels. It has lagged many other industries—and a host of new competitors—in several dimensions, including financial performance, customer experience, and embracing new business, operating, and collaboration models.

Join this forum to learn why banking transformation and the platform economy are intrinsically linked. Gayathri Parthasarathy who is Senior Partner and Vice President, Asia Pacific Banking leader, IBM Consulting, will lead this 1.5-hour forum to study major transformation road bumps and use case studies and live discussions with banking practitioners to learn how to address them. Top banking clients and IBM subject matter experts will join her to discuss how the traditional banking value chain is decomposing into components, what it means for CDOs, COOs, chief strategy officers, and heads of innovation, and why platform-ization is the way forward.

We’ll discuss:

• Top change drivers in context of banking industry in Asia Pacific
• How can banks unlock the value of extreme digitisation and deep analytics and AI at scale
• Key action areas for today’s traditional banks to shift toward real industry reinvention
• Why the right partner ecosystem is essential for remaining competitive and relevant

Cybersecurity as an Enabler for Our Digital Economy

Cyber-attacks have real-world consequences today, disrupting innovation, society, the markets, and stifling growth. Security leaders are rightly concerned about emerging cybersecurity threats and preparing themselves for the inevitable onslaught.

But are you ready to face a major cybersecurity incident? How can you work with the right partners to strengthen the cyber resiliency of your organization? How can you better prepare for cyber disruptions?

On 11 August 2022, CDOTrends and IBM would like to invite you to join us at our invite-only Cyber Elite Club event hosted at Conrad Centennial Singapore from 09:00 am to 12:45 pm (breakfast will be served). Come to hear about the latest use cases, customer stories, and demonstrations. Crucially, this is an opportunity to get together with other cyber professionals to exchange notes on what works and what doesn’t.