Making Conversational AI a Business Differentiator
- By Winston Thomas
- March 19, 2021
How can companies make conversational AI their advantage? We asked Manish Bahl, associate vice president — center for the future of work in APAC & Middle East at Cognizant who discussed changes to content and introduced his company’s three-stage Voice Maturity Model.
To continue learning more about Bahl’s thoughts on conversational AI, you can:
