This Genesys white paper demystifies the top 10 myths about omnichannel customer engagement.
In this white paper, Accenture Interactive argues that firms need to understand this customer genomes to be successful.
Learn how the insurance industry is embracing IoT to improve operational efficiency--especially in risk management.
Read this SAS white paper on how Customer Intelligence Analytics can boost retail strategies.
Learn how to prevent security breaches at endpoints when you are unable to patch.
Learn the action items that digital leaders need to take for their digital transformation journey.
What is holding back APAC firms from embracing the cloud in droves? This study shows that the main reason lies in a lack of talent.
While the first step toward digital transformation may be the hardest, preparing for what comes after is equally so. This white paper examines what happens after you go digital.