Integration platform as a service (iPaaS) has become an essential part of digital transformation initiatives, providing the ability to quickly and easily connect applications and data, both on-premises and in the cloud. From traditional application and data integration to complex process orchestration, iPaaS provides a cost-effective and low-code solution that can be quickly implemented and easily maintained.
For eyewear brand EssilorLuxottica, iPaaS provided the perfect solution for quickly and easily integrating customer orders from various channels in real-time. In a recent announcement, the company stated that iPaaS has helped them improve order processing and meet higher demand across ASEAN, the Middle East, Turkey, Africa, India, and Australia and New Zealand (AMERA).
According to EssilorLuxottica, their AMERA division has seen significant benefits since working with Boomi in 2019. Then, the company deployed the Boomi platform to successfully integrate approximately 10,000 external customers into its business-to-business (B2B) system.
In late 2020, EssilorLuxottica AMERA again turned to Boomi’s cloud-based solutions to help them respond to increased demand and supply chain disruptions. They deployed Boomi’s EDI and API Management tools to improve data integration between all internal applications. This has resulted in streamlined order processing and increased operational efficiency.
Furthermore, EssilorLuxottica wanted to achieve modernization of enterprise resource planning systems (ERPs) and drive the efficiency of its Next Generation (NG) Order to Cash processing platform.
"The challenge was to replace all the existing middleware, customized microservices, and third-party middleware to enable greater data sharing capacities and performance in order to keep up with customer expectations," said Mel Yuson, Director of Enterprise Architecture at EssilorLuxottica AMERA. "We needed a service-level agreement (SLA) that could effectively oversee immediate integration, not via batch data integration nor synchronous, but one that is in real-time and asynchronous."
According to Yuson, they needed a platform that could handle higher data payloads and enhance order processing performance, resiliency, and scalability so that end-to-end order processing would take under a minute or around 30 seconds. Yuson also noted that delays would cause a severe backlog in the manufacturing process.
"Organizations of all sizes in various sectors are under pressure to accelerate transformation to achieve business goals. Boomi's platform and services not only support complex, global systems, making it simpler and more cost effective to scale operations, but also afford businesses flexibility to integrate additional tools, as it did with EssilorLuxottica AMERA," said Ajit Melarkode, vice president of business development for APJ at Boomi. "Integrating new and existing technologies facilitates the level of flexibility and agility that customer-facing enterprises need today, enabling unification of data sources to achieve performance efficiencies, generate revenue streams, and drive digital transformation."