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DevOps
The Rise of Application Generation Platforms
By John Bratincevic and Diego Lo Giudice, Forrester
Digital Experience
Your Customer Service Sucks, and It's Costing You Billions
By Lachlan Colquhoun
M&A/Partnership
The Internet's Dirty Secret Gets a Clean Upgrade
By CDOTrends editors
Transformation
Public Cloud Becoming Core Infrastructure
By Lachlan Colquhoun
Design Thinking
New Proptech, BIoT to Help Smart Cities Stay Secure
By CDOTrends editors
Digital Experience
Automation, AI, And Robotics Are Critical CIO Targets
By J.P. Gownder, Vice President, Principal Analyst, Forrester
Design Thinking
Tinkering DX PoCs Gets Easier Across Asia
By Winston Thomas
M&A/Partnership
Don’t Wait for 5G Shift in 2018
By CDOTrends editors
Digital Experience
Amazon Flirts With Banks And Their Customers: Here’s What You Should Do
By Peter Wannemacher, Senior Analyst, Forrester
Transformation
‘Pilot’ is a Dirty Word in Scottish Digital Transformation
By Lachlan Colquhoun
Digital Experience
IoT Will Change the Role of the CX Professional
By Winston Thomas
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