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DevOps
The Rise of Application Generation Platforms
By John Bratincevic and Diego Lo Giudice, Forrester
Digital Experience
Your Customer Service Sucks, and It's Costing You Billions
By Lachlan Colquhoun
M&A/Partnership
The Internet's Dirty Secret Gets a Clean Upgrade
By CDOTrends editors
Digital Experience
Low-code Platforms to Provide Government Coding Relief
By CDOTrends editors
O2O
Convergence Puts Fun Back into Shopping
By Lachlan Colquhoun
Transformation
Hong Kong Is Too Preoccupied on Cloud Cost Savings
By CDOTrends editors
M&A/Partnership
Vital Partnership Or Unholy Alliance?
By Ted Schadler, Forrester
Transformation
Alexa Just Became HIPAA-Compliant
By Jeff Becker, Arielle Trzcinski, Annalise Clayton, Forrester
Digital Experience
How Circles.Life Took a Different Path with CX
By Winston Thomas
Transformation
“Second Act” Coming Soon for Aussie Midmarket
By Lachlan Colquhoun
Transformation
FSI Slowly Warming Up to Hybrid Cloud
By CDOTrends editors
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